Customer Service

Our long-term record of successful customer service shows that we always move swiftly to resolve any problems or inquiries with an easy and surprisingly quick aisle to top management, focused on doing everything possible to please our customers.

Before calling us, make sure to visit our Frequently Asked Questions (FAQ) Page



FAQs

We keep a short list of the most frequently asked questions so visit our FAQ Page. If you don't find the answer to your question, please call Customer Care at 1-800-537-3336.



Hours of Operation

KencoLabel.com keeps regular business hours Monday-Thursday 8:30am-5:00pm CST and Fridays 8:30am-3:00pm. Our Customer Care Professionals are ready to help you with your inquiry.



Contact Customer Care

Mailing Address:

KencoLabel.com
Kenco Label & Tag Co. LLC
6543 North Sidney Place
Milwaukee, WI 53209

Toll Free:

1-800-865-3626

Local:

1-414-352-1899

Email:

info@kencolabel.com



Privacy Policy

KencoLabel.com strives to keep your information as confidential as possible. For more information about our Privacy Policy, click here.



Price-Matching Guarantee

KencoLabel.com will strive to meet or beat any competitor's prices. If you see a better price for a product we advertise, make sure to call our Sales team at 1-800-865-3626.



Return Policy

KencoLabel.com promotes an industry-best policy for returns. To read our complete return policy, make sure to click here.



Shipping Charges

Kenco Label & Tag Co. encourages our customers to take advantage of our free shipping on orders of $399 and up. We have 5 methods of shipping:

1) Use your own UPS/FedEx account -- enter your account # on the checkout page. We do not charge a fee for this service.

2) FREE shipping on orders $399 and up -- using Standard shipping from Kenco.

3) Standard Shipping Rates are charged by order amount not weight:

 

 

From To Shipping
0.01 14.99 6.49
15.00 39.99 12.00
40.00 99.99 19.00
100.00 199.99 24.50
200.00 249.99 35.00
250.00 398.99 48.00
399.00 and up FREE


4) Alaska, Hawaii, and Canadian orders -- actual shipping rates are used for non-contiguous U.S. and Canadian orders.

5) Expedited Shipping -- expedited shipping is available for an additional charge using actual rates.